Delivery times were often longer than estimated, and customer service could be hard to reach. Since Vroom is closed, Car Shopping From Home: Carvana vs Vroom vs CarMax
As of January 2024, , meaning they are no longer buying or selling used vehicles directly to consumers . They are currently selling their existing inventory wholesale and focusing on their subsidiaries. vroom car buying
Buyers had a 7-day or 250-mile return policy to test drive the vehicle, with the option to return it if dissatisfied. Key Takeaways from Vroom's Operations: No Negotiation: Prices were fixed. Delivery times were often longer than estimated, and