Video_2020-11-08_19-42-57 〈SAFE〉

"What’s been the best part of your day so far?".

"I saw you recently did [Activity]. It looked amazing—how was the experience?". 3. Ask Open-Ended Questions video_2020-11-08_19-42-57

Reference a current event or holiday to make the message feel relevant to the "now". "What’s been the best part of your day so far

"I just saw [Object/Place] and it immediately made me think of that time we [Shared Memory]. How have you been?". video_2020-11-08_19-42-57

"I was just wondering, if you had unlimited money but zero free time, would you still take your dream job?".