Tray Failed - Pgp Blocked Connection To

If you encounter this issue, follow these steps in order to restore the connection:

The error occurs when Symantec Encryption Desktop (formerly PGP Desktop) fails to initialize its background services , causing Outlook or other email clients to block outgoing messages to prevent them from being sent unencrypted. Core Troubleshooting Steps Pgp Blocked Connection To Tray Failed

: If the problem persists, delete your local preference files ( PGPprefs.xml and PGPpolicy.xml ) from %appdata%\PGP Corporation\PGP and restart the application to force a re-enrollment with your encryption server. Technical Summary Resolution Startup Race Condition Close Outlook, launch PGP, then relaunch Outlook. Service Crash Restart PGPtray.exe from the Windows Start menu. Security Block Whitelist PGP binaries in antivirus settings. Corrupt Profile Delete %appdata% PGP folders and re-enroll. If you encounter this issue, follow these steps

: Close Outlook and all Symantec Encryption services (right-click the padlock icon in the tray and select Exit PGP Services ). Always launch Symantec Encryption Desktop before opening Outlook to ensure the encryption engine is ready to intercept the mail stream. Service Crash Restart PGPtray