This feature would allow a buyer and seller to agree on a multi-step payment structure directly within the app, similar to professional freelancing platforms but for everyday use.

To enhance the PayPal experience for both buyers and sellers, an impactful feature would be

: For a custom-made item or a service (like a commissioned art piece or a local repair), you release funds in "milestone" chunks (e.g., 25% on draft, 75% on delivery).

: By requiring the buyer to authorize specific milestone releases, the risk of a total "Item Not Received" (INR) or "Not As Described" (NAD) claim is significantly lowered. Start Selling | Get Paid Online and in Person | PayPal US

: If a milestone isn't met, the remaining funds are locked, and a specialized agent can review the agreed-upon criteria before the 180-day standard dispute window becomes an issue. How it Works for Sellers: