: Success is measured by "attach" rates—specifically selling Microsoft 365 and other accessories alongside every hardware purchase.

: Acting as an advocate for peers by training PC associates on new OS features, Office 365, and Surface accessories.

: Maintaining standards for the Windows store section, including product aesthetics and stocking. Key Benefits and Perks

: As a VPL, you typically do not open or close the store, which offers better work-life balance compared to general retail roles. Critical Success Factors