The primary reason a TV stops responding is often external to the sensor board itself. Common causes identified by experts from JustAnswer and iFixit include:
Before assuming the TV's sensor is broken, use these steps to isolate the issue to either the remote or the TV: hisense-tv-remote-sensor-not-working
: Physical objects (furniture, decorations) or built-up dirt and grime blocking the IR receiver on the TV's lower bezel. The primary reason a TV stops responding is
: The IR sensor board or the internal cable connecting it to the main motherboard may have failed. 2. Diagnostic Testing hisense-tv-remote-sensor-not-working