If a step is weird or counterintuitive, briefly explain why. ("Lower the temperature now so the glass doesn't crack.") 3. Visual Landmarks People don't read; they scan.
Don't dive straight into step one. Tell the reader why they are here.
Here is a quick framework to draft a guide that actually gets read. 1. The "Hook & Scope"
"If the light is blinking red, you need to reset the router." FAQ: Answer the one question everyone asks at the 50% mark. 5. The "Success" Close
If a step is weird or counterintuitive, briefly explain why. ("Lower the temperature now so the glass doesn't crack.") 3. Visual Landmarks People don't read; they scan.
Don't dive straight into step one. Tell the reader why they are here.
Here is a quick framework to draft a guide that actually gets read. 1. The "Hook & Scope"
"If the light is blinking red, you need to reset the router." FAQ: Answer the one question everyone asks at the 50% mark. 5. The "Success" Close