“100% terrible customer service. When you go to pick up an order the younger, Gen Z workers act as though they are doing YOU a favor. Get it together. Hire people with actual personalities.” Yelp Expand map Top Rated Locations Other City Stores Best Buy in Charlotte, NC - 14125 River Gate Pkwy
: While Geek Squad - Best Buy Reviews on Angie’s List show some high ratings for punctuality and politeness, other users report being overcharged for software installations they didn't need. Local Customer Perspectives Preamble text charlotte best buy
The Best Buy Blakeney and Rivergate locations are currently among the higher-rated options in the area, though still average. Electronics store ClosedCharlotte, NC “100% terrible customer service
Located at 9839 Rea Rd, this store is noted for helpful staff in certain departments, though some customers have felt pressured toward sales rather than assistance. Electronics store ClosedCharlotte, NC Hire people with actual personalities
This location has received negative feedback regarding customer service, with reports of "Gen Z" workers appearing dismissive of customers. Service & Installation Concerns
: Multiple customers have reported that installers failed to correctly install basic components, such as washing machine shipping plugs or dryer hoses.