The time you have to return an open-box item depends on your membership status at the time of purchase:
Restocking fees are typically waived if the item is defective or if the return occurs in specific states like AL, CO, HI, IA, MS, OH, OK, and SC. Condition and Packaging can i return open box items to best buy
Certain items cannot be returned once purchased or opened, even if they were originally sold as open-box: . Digital content (software, gift cards, prepaid cards). Personalized/Custom orders . Consumables like batteries, ink, or cleaning agents. The time you have to return an open-box
Applies to "activatable" devices like cell phones and cellular tablets. and premium scooters.
15 days from the date you receive the product.
Applies to drones, DSLR/mirrorless cameras, lenses, projectors, and premium scooters.