Items must be in like-new condition . Best Buy may deny returns for appliances that are damaged, dented, scratched, or missing major components after you have accepted delivery. 2. Restocking Fees
A 15% restocking fee typically applies to major appliances. Waiver Conditions: The fee is generally waived if: The item is unopened . The purchase occurred in AL, CO, HI, IA, MS, OH, OK, or SC. best buy washer return policy
The item is confirmed to be (contacting customer service may be necessary to ensure this waiver is applied). 3. How to Return a Washer Items must be in like-new condition
Returning a major appliance like a washing machine to Best Buy requires following a specific process within a relatively short window. Restocking Fees A 15% restocking fee typically applies
You have 15 days from the date of purchase or delivery to return or exchange a washer.
If you have already accepted delivery, do not contact your local store. Call 1-888-BEST BUY (1-888-237-8289) to arrange a pickup for the return.