: A primary frustration is the inability to call local stores directly. Phone calls are often routed to offshore "hubs" where representatives may provide incorrect information or lack the authority to resolve issues.
Best Buy has a from over 100,000 reviews on Yelp , indicating that many customers are generally dissatisfied with their experience. While individual store ratings vary, recurring themes across reviews highlight both major friction points and occasional standout service. Common Complaints (Low Ratings) best buy reviews yelp
: Customers have reported buying "open-box" items only to find critical components missing (like power cords or remotes) that were not disclosed at the time of purchase. : A primary frustration is the inability to
: Reviewers frequently cite "horrible" experiences with home installations and delivery services, noting missed appointment windows, canceled orders due to system errors, and unhelpful AI-driven support. While individual store ratings vary, recurring themes across