The Best Buy Mobile App is the most convenient way to shop and track orders from your phone. : Launch the app on your Android or iOS device.
: If the app is freezing, try closing it completely from your background apps, checking for an update in the App Store/Play Store, or reinstalling it. Learn About the My Best Buy® Credit Card
: You can link your card directly in the app by selecting Best Buy Pay Enrollment on the main screen. This allows you to pay in-store using a QR code.
To pay your bill or check your balance, your login process may differ depending on your needs:
: You can also choose to sign in using Google , Apple , or a saved Passkey if you have previously linked them.
: Use the Forgot Your Password? link on the sign-in page. Best Buy will send a verification code to your email to help you create a new one.
: For full account statements and payments, you must log in to the Citibank Best Buy portal. You will need your Citibank-specific User ID and password. Troubleshooting Common Login Issues