Best Buy Delivery Reviews Apr 2026

: Positive reviews frequently mention "professional and incredibly fast" crews who handle complex maneuvers, like removing doors to fit refrigerators or navigating tight stairs.

: To avoid installation issues, verify your measurements and ensure water valves are functional before the crew arrives. Delivery teams typically will not "hotwire" dishwashers or repair broken valves on-site. best buy delivery reviews

Best Buy delivery reviews are mixed, with high praise for professional in-home setup contrasted by frequent complaints about third-party scheduling and unhelpful customer support. While many customers report quick, efficient appliance installations, others describe a "nightmare" experience of repeated delays and poor communication. 📈 Summary of Customer Feedback Best Buy delivery reviews are mixed, with high

: Best Buy often uses third-party contractors. This leads to a "99% fine, 1% disaster" ratio, where some crews are expert and others lack quality control. This leads to a "99% fine, 1% disaster"

: A common pain point is the "no-show" or last-minute cancellation. Some users report being told an order is "in transit" all day, only for it never to arrive and be rescheduled weeks later.

Reviews from major platforms like Trustpilot and community forums such as Reddit highlight these core themes:

: Best Buy officially states that customers are not allowed to tip delivery drivers or Geek Squad workers, as the service fee is considered full payment. However, some users still choose to offer a gratuity for exceptional service.