: The caregiver's viewpoint is critical; their input should be gathered first before coalescing other points of view.
: Use empathetic listening (smiling, nodding, maintaining eye contact) to build rapport with the caregiver. 0 (5).mp4
: To use the tool officially, you must demonstrate reliability (typically a score of 0.70 or greater) on a case study through the TCOM Training website . Accessing the Full Guide : The caregiver's viewpoint is critical; their input